Winfocus undertakes back office operation for Insurance organisations in managing issue of Insurance Policy, handling Claims and processing Loan and servicing Customers. A panel of experts enables Winfocus to render this specialised service effectively and at highest quality standard.

Winfocus BOO services for Insurance organisations include:

• Issue of Insurance Policy
  
• Issue of Premium Notice
  
• Collection and forwarding of Premium payments
  
• Processing of changes in Policy - Address, Nominee
  
• Issue of tax deduction certificates
  
• Issue of notice on maturity
  
• Processing of Claims
  
• Revival of Policy
  
• Customer service related to Policy, Claims, Surrender, and Loan
  
• Processing of loans
  
• Processing of surrender requests
  
• Acting as an e-mail call/management centre
  
• Conversion of forms in electronic data